For iOS (App Store):

1. Go to reportaproblem.apple.com
2. Sign in with your Apple ID.
3. Tap or click “I’d like to” and choose “Request a refund.”
4. Select the reason for your refund.
5. Choose the app and submit your request.




For Google Play

1. Visit: https://support.google.com/googleplay/answer/15574897
2. Submit a refund request and clearly explain the issue.

1. Open the Settings section in the game.
2. Tap “Contact Us.”
3. Write your message in the email that opens automatically.

You can also email us directly at support@blitzinteractive.io.

We appreciate your feedback — it helps us improve the game.

Most of our apps and games only support English. However for the ones with multi lingual support you can change language from settings

Ads are provided by third-party ad networks, and we do not control them directly, however we can help block them

If you see an inappropriate ad:

• Take a screenshot.
• Send it to us at support@blitzinteractive.io.

Once reported, we will block that ad from appearing again.

This may happen due to a payment or connection issue.

Please email us:

• A copy of your purchase receipt (from Apple or Google).
• Your User ID (found in Settings).

Once we verify your purchase, we will restore your items as soon as possible.

You can find and copy your User ID in the Settings section of the game.

If you have been logged in, than your progress will be auto restored once you log back again.

But if one of our game does not provide login or you haven't logged in to it than you can follow the below mentioned process

Before removing the game from your old device

• Take screenshots of your home screen showing your progress.
• Copy and save your User ID from Settings.

On your new device:

1. Install the game.
2. Open Settings and tap Contact Us.
3. Send us your saved User ID and screenshots.
4. We will help restore your progress.

1. Open Settings in the game.
2. Tap “Request Data.”
3. You can share your data as a text file through any app.

Follow the below steps to delete your data

1. Go to Settings.
2. Tap “Delete Data.”
3. Confirm your request.




You can also email us with your User ID, and we will delete your data manually.

No. Our apps are free to download and play.

We do not offer real-money rewards or cash prizes.

No, an active internet connection is not required to play the game.

If the game is not loading or keeps crashing, please try the following:

• Restart the app.
• Restart your device.
• Update the game to the latest version.

If the issue continues, contact us and we will investigate and address the issue ASAP.

We show:

• Rewarded ads
• Interstitial ads
• Banner ads

Rewarded ads are shown upon request. If you do not want to see unintentional banner or interstitial ads, you can purchase the ad-free option in the game.